Screen Sharing: When (and Why) It Matters

Posted: May 9th, 2012 | Author: | Filed under: Co-browsing, Web meetings | Tags: , , , , , , , , | No Comments »

First off, let me say that for many of us (myself included) screen sharing has meant getting a glimpse at a co-worker’s personal emails as he scrambles to pull up a PowerPoint. Or laughing at someone’s personal IM from her adoring boyfriend, which pops up when, of course, she is presenting to a potential customer. So, given these true horror stories, why would anyone ever dream of screen sharing. Because screen sharing is grown up—now it is about co-browsing.

And because, like most powers, in the right hands, it is amazing.

Screen sharing takes web meetings from talking to doing. It takes sales from leads to closes. It takes budgets from pending to finalized. By sharing a screen, you can share information in real-time. So, yes, screen sharing isn’t important for a static presentation. But for those times when you want to engage with customers, colleagues and prospects despite the miles, screen sharing is critical.

Here are some sample case uses:

  • Filling out forms: There is nothing more frustrating than filling out a new form. Even when people PDF you samples of what you do step by step, it is still a nuisance. With screen sharing, you can walk a customer right through the sign-up process and get the sales done right then and there, with minimal hassle for the customers—and you.
  • Sharing information in real-time: From working on budgets and documents to simply surfing to a cool new website with highly relevant information, screen sharing let’s you get information in a much more timely manner, making decisions rather than adding to to-do lists.
  • Remote training and support: Get your sales force up and running in no time no matter where they are, knowing that they understand you and your product—and that they actually completed the necessary training! And when people need help, it is no problem.
  • Most of all, communicate with your branding: when you screen share you can be in control of your own destiny and you can be sure to project your company’s brand the way you want to, whenever you want to.

This list is just a start. How do you use screen sharing? Together, we can use screen sharing to take over the world (no evil laugh included at the end of this sentence!)


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Virtual Handshakes and Mobile Meetings: A Day in the Life of Bill and Sally

Posted: May 2nd, 2012 | Author: | Filed under: Collaboration, Customer Relationships, Dropbox, File sharing, Small Business, Web meetings, Working From Home | Tags: , , , , , , , , , , , , | No Comments »

Ever get the feeling that technology has depersonalized the world? And that despite all the claims of social networking, it is getting worse the faster and faster we move forward? Worst of all, ever notice how technology impacts business, where something as simple as a handshake or a face-to-face meeting can be the difference between a sale and a dead end?

It doesn’t have to be that way. There really is power with technology’s promise. And its name isn’t Facebook, it is the cloud. The cloud has evolved to the point where it can be a truly effective sales tool, allowing you to share not just files, but videos and your desktop—all in real time. And with built-in security, file tracking and analytics, it gives you the control you need to run your business efficiently. Best of all, by leveraging the power of the cloud, the content you want to share is available to any device—desktop, smartphone or tablet.

Let’s take Sally and Bill, a couple in Portland, Oregon.  Sally is an architect and Bill is a digital creative designer.  They were both looking for an easy way to collaborate with their clients and teams.

Sally uses YouDazzle to upload and share her latest CAD drawings and renderings with her clients, contractors and builders. She has a weekly web meeting with the contractors to discuss blueprints, identify budget, and resolve scheduling issues early in the project. Sally is constantly on the go so she has the ability to view the latest CAD drawing directly on her smartphone. Her meetings may not be face to face but her busy clients and colleagues appreciate the new face to face: device to device communication that is easy and detailed.

Bill is a digital, creative designer who designs marketing campaigns, develops brand identities and viral videos.  He was looking for an easy way to share client deliverables, manage timelines, and client approvals.  He collaborates with his clients via his branded YouDazzle data rooms.  He receives real-time notification when a file has been viewed along with comments that drive his project workflows forward.  He can peer into the analytics and learn how his business development efforts are progressing and whether his prospects have viewed his portfolio samples or not. He may not be looking his clients in the eye—but he is going one step further and understanding their behavior.

Sally and Bill are like thousands of YouDazzle customers working and collaborating in the cloud. They may not be gathering at the water cooler with  co-workers, but they are using the cloud to find a way to let distances disappear—and even make you closer. By sharing details never before possible and making work mobile in a way people didn’t dream of even a few years ago, YouDazzle is helping personalize technology and empower a new generation of businesses. And there’s nothing wrong with a virtual handshake…especially in cold season!


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